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  • craigrjones9

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An unregistered trademark of American Airlines is 'Caring Begins with Doing the Right Thing'. Some employees definitely do their OWN thing, not the Right Thing to help customers.

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https://viewfromthewing.com/american-airlines-bumps-passenger-off-flight-agent-says-they-do-not-care-about-dot-rules/comment-page-1/

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