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  • craigrjones9

Bye bye 60,000 miles

I asked to have my 60,000 miles reinstated for my failed trip to Brazil. After two replies saying they would reinstate my miles, the last reply from AAdvantage Customer Service says:

Hello Craig,

Thank you for contacting AAdvantage® Customer Service.

After additional review, we decline your request for reinstatement and

have forwarded your file back to Customer Relations who will respond


We appreciate your patience.

Thank you for being one of our AAdvantage Platinum® members.


Taylor Ingram

AAdvantage® Customer Service

American Airlines®

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